The Company
We’re Tallwave, a digital agency. We’re a curious, competitive group of data-driven marketers, designers, and creative problem solvers who move fast to help our clients achieve their most ambitious goals. We find parity boring, and we’re constantly challenging ourselves to deliver innovative solutions with speed, precision, and impeccable craftsmanship. We dream big, we drive results, and we’ll make a lasting impact on our clients’ businesses.

The Person 
Tallwave seeks out individuals who are a cut above. Their exceptional skill, diverse perspectives, obsession for winning together, and relentless pursuit of continuous self-improvement, both professionally and personally, give them an innate ability to lead, innovate, and inspire. They have well-honed philosophies and points of view in their areas of expertise, they think unconventionally, and their endless curiosity pushes them to constantly explore, learn, improve, and try new things. 

Our ambitions are too big to leave room for individual egos, and the true measure of our success is what we can accomplish together. Our culture balances individual aspirations and accountability with each other. We value selflessness, humility, and tremendous work ethic. This drives an inspiration and dedication that can be felt across the organization.

The Opportunity 
Our Strategy team is at the center of how we define, create, and deliver value for our clients at Tallwave. They’re present throughout the entire client lifecycle, uncovering needs and crafting solutions alongside our sales team, defining the desired future state, rallying delivery team members to create value through client engagements, and illuminating growth opportunities in partnership with account leads to grow client footprints and lifetime value.

Tallwave is looking for a Full-Time Senior Client Strategist to add to our value delivery team. This individual is a pragmatic strategist, who isn't afraid of pushing for big ideas but also understands how to guide execution to achieve outcomes and get things done. We're looking for someone who can guide clients and internal teams to improve strategic outputs, question assumptions, and reshape opportunities to create meaningful customer experiences and create impact for our clients.

This individual will focus primarily, but not exclusively, acquisition marketing, product, customer experience, and/or innovation strategy, and will be heavily involved in successful delivery and management of the client work. This individual may also be required to support new business pitches or organizational design work for Tallwave. This person may be asked to help with content creation for marketing efforts. 

The Job
The successful full-time Senior Client Strategist will: 

• Be a solutionist. You’ll partner with client services team members and subject matter experts across the delivery team to define the best combination of approach and tactics to achieve client business outcomes.
  • You’ll help delivery and sales teams to balance risk, timeline, budget, and outcomes when creating solutions to client challenges.
• Create clarity. Client strategists are comfortable with ambiguity and willing to explore and discover, deriving insights and definition that creates clarity for clients and the team.
  • In the face of the unknown, they show up as sensemakers, asking thoughtful questions, forming and testing hypotheses, and inspiring confidence from both the client and internal team that we'll find the right path.
• Drive client strategy. You’ll lead the charge in defining delivery strategy for clients. This includes pinning the strategic direction and target destination for an engagement, illuminating and clarifying what it takes to get there, molding the delivery approach, and problem solving through ongoing challenges.
  • You’ll create space for and encourage delivery teams to think creatively and push for unique insights or approaches that deliver exceptional client results. 
• Actively participate in delivery. Successful client strategists aren’t simply thinkers—they are also doers, facilitating meetings, working sessions, workshops, interviews and other collaborative engagement that informs our strategy.
  • You’ll also spearhead the development of the artifacts that help us tell our story, including slide decks, scorecards, flowcharts, process maps, etc. 
• Act as an integrator. You'll rally teams to collaborate across departments and silos. You'll act as the glue between the teams you work with, helping to clarify critical roles that must be played to execute our strategy effectively; identify dependencies and removing roadblocks; translating tactics, stories and strategies between different stakeholders; and creating the right environment for your teammates to succeed.  
• Frame and shape the story. You’ll help the team craft clear, impactful deliverables and communicate the right level of detail to the right audience.
  • You’ll translate data into meaningful insights and specific strategic opportunities and own and deliver our performance narrative with support from the broader team to promote the specific performance we're delivering, the insights we uncover, and the wins and opportunities along the way.

The Skills

• Ability to inspire, influence, and activate cross-functional teams and initiatives.
• Proven ability to analyze trends, market research and competitive analysis to formulate strategic plans.
• A confident and charismatic presentation style with experience facilitating strategic planning sessions.
• A knack for storytelling with the ability to quickly absorb, synthesize, playback, validate, and expand on inputs from others.
• Demonstrable experience operating in cross-functional project teams.
• A desire to partner, collaborate with, and coach their teammates.
• An appreciation for a fast paced, highly collaborative environment.
• A strong portfolio showcasing strategic thinking and execution in line with the responsibilities, skills, and capabilities described in this job description.
• Demonstrated experience in driving customer experience-oriented initiatives (digital marketing, campaign creation and execution, digital transformation, improving the customer journey, etc.).
• Demonstrated experience taking a “big idea” and creating a strategy and detailed operational plan to carry it through execution.

The Requirements
The ideal Tallwave Senior Client Strategist will have the following experience and education:

• Our new team member will have worked as an employee (versus an independent contractor) in an agency setting, ideally a growth company for at least 3 years. 
• 5+ years of experience with the following specific offerings: Design, Development, Content, Search, Analytics, Research and Planning etc.
• 5+ years of experience in business consulting, management, or strategy specifically.
• Bachelors degree in marketing, public relations, business or another directly related field. 

The Culture and Perks of Being a Tallwaver:

• We embrace a maverick attitude. We’re willing to challenge convention and think beyond the ask. 
• We are committed to relentless pursuit. We’re curious with a focus on personal growth.
• We value selfless teamwork, demonstrating strong leadership qualities with a knack for collaboration.
• We are thoughtfully rigorous, have a strong work ethic and have strong attention to detail.
• An environment that fosters empathy and compassion for each other and our clients. 
• A diverse (and competitive, and hilarious, and sometimes a little crazy) group of coworkers. You know, the kind you actually want to grab a drink with after work. 
• Career growth and opportunity. We grow leaders here. 
• We recognize the contributions of individuals and teams throughout Tallwave, and we stop to celebrate through Happy hours, on-the-fly high fives, core-values-based awards during our All-Hands Meetings, and Tallwave anniversary awards, to name a few.
• We offer “Lunch & Discuss” sessions, and formal training sessions focused on continuous learning and growth as a team. 
• We’re more concerned about how we work than where we work. We offer remote work and office hours flexibility as needed. 
• We are surrounded by badass talent and clients -- our work has been featured in TechCrunch, Forbes, Wired, Product Hunt, and more.
• We’ve been featured on the INC Best Workplaces List, the Phoenix Business Journal Best Places to Work List, and the AZCentral Top Places to Work List.

Benefits 

• We offer comprehensive Medical, Dental, Vision, Life insurance. 
• 401(k) Retirement plan.
• We trust our team -- we have a generous PTO policy. Seriously, did you read about it yet? It’s kind of amazing!
• We provide employer-paid short-term disability and long-term disability plans and life insurance.

Why You’ll Love Working with Us
Free to be you – each and every day! We celebrate diversity and empower you to bring your authentic self to work, always. We know that diversity, equity, and inclusion is not about checking a box. It’s more than words; it is a pledge and a promise that Tallwave is passionate about pursuing. We recognize having an all-encompassing culture will help us learn and grow collectively and will continue to foster our mission of making everyone we work with wildly successful.


Physical Demands
While performing the duties of this job, the employee is occasionally required to stand, walk, use hands to handle or feel, and reach with hands and arms. 
The employee is regularly required to sit, talk, and hear. 
Constant use of computer-based technology such as computers, internet-based phones, headsets, printers/scanners, filing systems, etc. is required. 
Manual dexterity and fine motor skills required.
Good close and far visual acuity.
The employee must, very infrequently, lift and /or move up to 15 pounds.

Remote Working Conditions
All employees are expected to operate in a professional home office environment and routinely use standard office equipment like computers, telephones, and teleconferencing equipment. 

Position Applicants, please note the following:
At this time, this position is open to applicants who are legally authorized to work in the United States. We are unable to provide visa sponsorship of any kind. 

Tallwave is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law